When Macs Don’t Start Properly

Karl | Internet,Technology | Wednesday, March 26th, 2008

What would you do if your Mac refused to start Finder and dropped you into Darwin, it’s UNIX  command prompt? Panic? Scream?  Swear?  Or would you smugly take out your restore disk, slot it into your machine and restart, holding down “C” so that you could boot from the DVD and perform an Archive and Install?

That’s what I did today – except that the machine wouldn’t actually boot from the DVD.  Then I panicked, screamed and swore.  I tried bypassing the startup drive,  zapping the PRAM… all that startup shortcut good stuff.  I fixed permissions, repaired and rebuilt the drive – everything the Mac-heads on assorted forums told other folks in similar situations to do. Nothing worked.  I kept getting dumped back into Darwin.  I tried to mount the DVD manually.  No luck.  I could log in, see my files and see the system.  I just couldn’t start Finder – and the Internet didn’t want to tell me how…

I threw the Mac Mini into a satchel and got the bus to my brother’s house (because, ironically, the computer that governs my car’s immobiliser has crashed too).  First order of business was to recover files from the machine.  We did this by launching a second, working Mac Mini in FireWire target disk mode (holding down “T” at startup) and connecting it to my Mac.  I then started my machine and logged into Darwin.  We then looked at it.

“What do we do next?” I said.

“Maybe if we took a look at the logs we could see what went wrong,”

This, my friends, was an inspired idea.  It was this idea that lead to our solution.  But not in the way you might think…

I found a file, named “logfile.txt” and using the little UNIX I remember from setting up web servers and the old days of anonymous FTP I typed:

sudo open logfile.txt

I fully expected the file to open in vi… but it didn’t.  It booted the Finder and opened in TextEdit!  Nothing else was running – just the Finder and TextEdit – but it was enough for us to get the foothold we needed.  From there we were able to launch System Preferences from the Apple menu and select the Startup Disk pane.  The DVD drive was still invisible – but the FireWire target mode Mini we’d attached to back up my machine wasn’t.  We set the machine to boot from the fully intact OS on the second mini and rebooted.

Five minutes later we were looking at my brother’s OS running on my machine.  I slotted a full Mac OS restore CD in the DVD drive and executed the installer in the Finder.   At reboot I made sure to select the correct target drive and chose “Archive and Install” to replace the old system and back it up.  Then we went for lunch.  By the time we got home, full of cheese and bagels, my crocked Mini was running happily under it’s own steam.

Crisis over.  I hope this post might help others in a similar situation. 

Tech Support

Karl | Technology | Friday, March 7th, 2008

Ho, ho, ho – those silly end users eh?  With their not-knowing-how-to-use-a-computer ways.  How we, the technology cognoscenti, laugh at them and their ill-fitting pants.  Latest in a long line of tech support blog fodder memes doing the rounds has been reported at the NY Times, where techno-hack David Pogue transcribes some of the hilarious howlers he picked up on a trip to a blue chip call centre some years ago.  When I say “hilarious howlers”, I of course mean predictable tales of computer illiteracy – but at least this one was quite funny:

On one call, the caller seemed to be taking an inordinately long time to complete each instruction she was given.

Agent: Ma’am, I can’t help noticing that every time I give you an instruction, it takes a really long time before you get back to me. Is your computer that slow?

Caller: Oh, no, it’s just the stupid, stupid design of this computer. Every time I want to click something, I have to unplug the keyboard to plug in the mouse. And then every time I want to use the keyboard again, I have to unplug the mouse. Because there’s only one jack.

Agent: Ma’am, you do realize that there’s a jack on the keyboard itself? You’re supposed to plug the mouse into the keyboard, and the keyboard into the computer.

Caller: Are YOU KIDDING ME!? Oh, wait a minute—yes, I see it now! Oh, holy cow. That’s going to be so much easier!

Agent: Just out of curiosity, how long have you been using your computer that way?

Caller: Six weeks!

MS Office goes Online. Sort of.

Karl | Current Events,Internet,Technology | Friday, March 7th, 2008

Microsoft are beta testing a document sharing and viewing service that integrates directly with your desktop version of Office.  Office Live Workspace is sort of like Google Docs, except you have to buy £300 worth of desktop software to use it, because there are no online editing tools.  What you do get is some space where you can post Office documents and Outlook data and a handy plug-in that enables you to save files direct to your online repository.  There were blog mumblings before the launch that MS was about to birth a full version of Office online – competing comprehensively with Google’s growing roster of productivity offerings.  What we’ve actually got is a halfway house.  Office owners can effectively move much of their work online with this beta – especially if they’re already integrating Outlook with Live Hotmail.  If you’re looking for an alternative to the desktop suite though, you’re out of luck.  Better go and check out Zoho or ThinkFree instead.

Star Trek:Phase II – The First Professional Fan Film?

Karl | Current Events,Internet,TV and Film | Tuesday, March 4th, 2008


Fan produced Star Trek series Phase II may not be as fannish as it first seemed. A statement issued by director Marc Zicree suggests a level of professional involvement in the “franchise” that was previously unsuspected…

Star Trek fans can’t get enough of their favourite show. There are ten movies already, with a high profile $160 million new project on the way, 600 TV episodes, a gazillion novels and a bunch of comics. And yet, fans still want more – so they make their own Star Trek.

Filmed with high resolution digital cameras on authentic looking replica sets, Star Trek: Phase II (previously known as New Voyages) takes over where the original Star Trek ended – co-opting the name that Gene Roddenbury chose for his failed attempt to revive the original series on the small screen. Playing out the archetypal fan fantasy, a plucky bunch of Trek-nerds recast themselves as their Sci-Fi heroes, facing the same jeopardy, saying the same lines, wearing the same velour jerseys and ill-fitting trousers as the original Kirk, Spock and McCoy.

Phase II isn’t the only Trek fan film on the block. Star Trek: Exeter and Star Trek: Hidden Frontier are also contenders as fan favourites. Still, the “series” which has so far released four episodes, is eminently notable for the talent it attracts. Former Chekov actor Walter Koenig appeared in the Dorothy Fontana penned episode To Serve All My Days. That’s the same DC Fontana who acted as script editor on the original series and Star Trek: The Next Generation.

Though the first two episodes of New Voyages were decidedly shaky, with amateur acting, fan fiction narratives and poor CGI, the series came on several leaps and bounds with the Fontana penned episode. There were outstanding performances from Koenig and young actor Andy Bray, both playing Ensign Pavel Chekov. Production values rose to match the quality of the script and talent on screen.

The latest entry, World Enough and Time stars George Takei reprising his role as helmsman Sulu and was written by former DS9 scribes Marc Zicree and Michael Reeves. The episode was so well received that it won a TV Guide award for best web based media – up against Lost and Battlestar Galactica. The screenplay has been nominated for the Science Fiction and Fantasy Writer’s of America’s highest trinket – the Nebula, in the same category as the Doctor Who episode “Blink” and dark fantasy “Pan’s Labyrinth”.

And there the controversy begins.

There’s a dispute bubbling among SFWA members as to the professional legitimacy of Star Trek:Phase II. From an outside perspective the argument seems a bit churlish – opponents say that World Enough… isn’t a professional production so it shouldn’t be eligible at all. One of the loudest voices is Keith R.A. DeCandido, a science fiction writer who specialises in tie-in novels – a category that the Nebulas have traditionally shown antipathy towards. In a post on his LiveJournal blog, Candido says:

“Look, this isn’t a knock on the fan films as such. But that’s what they are — they’re fan films. They are not professionally produced. What’s more, they’re unauthorized and, by the letter of the law, illegal. In fact, one of the reasons why they’re not prosecuted, is because they don’t turn a profit, which is one of the legion of ways that they’re not professionally produced…”

Now World Enough and Time director Marc Zicree has weighed in with his point of view in a statement prepared for the SFWA. The argument he constructs is interesting in itself… but what’s more interesting is how incredibly candid he is about how connected Phase II actually is. The show’s fannish producers, lead by Kirk actor James Cawley, have traditionally been tight lipped about the privileged position Phase II/New Voyages enjoys with the studio. Not Marc Zicree.

He tells us that World Enough and Time was produced with the full co-operation and knowledge of Paramount and CBS (from “Business Affairs on down”), that he was given directorial advice by no less than J.J. Abrams while shooting the show and that several key personnel were paid for their involvement – including George Takei, and Zicree himself. The show had many professional crew members on board, hired by Zicree’s own production company, including a professional editor, Chris Cronin, who worked at industry rates. He lists a couple dozen more cast and crew members, each with extensive working credentials, some with Emmy and other awards to their names. He also mentions that a day of shooting actually took place on the Universal lot.

This ultimately begs the question we began with; is Star Trek: Phase II/New Voyages the first professional fan film? When your free, web released movie uses copyrighted characters, but is endorsed by CBS and Paramount; when it features fans in acting roles alongside Trek alumni; when amateur producers rub shoulders with directors who worked on Deep Space Nine and The Next Generation – where do you draw the line?

Here at Den of Geek we think Star Trek: Phase II could actually be the beginning of a new kind of media. The Internet brought these fans together, enabled them to build a profile and pool their resources. Now that technology is moving on and TV studios are taking notice, this fan film series has become a different animal altogether. Like Star Wars tie-in novels and Big Finish audio, Phase II is creeping towards legitimacy as a licensed product.

Our prediction? Watch out for CBS endorsed fan flicks coming to iTunes or a similar outlet soon…

***

Further Viewing:

Keith R.A. DeCandido argues against the inclusion of Star Trek: New Voyages in the Nebula nominations at LiveJournal.

Marc Zicree’s rebuttal and statement for the SFWA is available in full on Lee Whitehouse’s SFTV blog.

Three episodes of Star Trek: New Voyages are available for download. Future episodes will adopt the Phase II monicker. The first outing “Come What May” is no longer being distributed and we recommend giving “In Harm’s Way a wide berth, but “To Serve all my Days” and “World Enough and Time” are as close to classic Trek as makes no difference on a wet Sunday afternoon… See them here: www.startreknewvoyages.com

Star Trek: Exeter works on a much slower schedule than New Voyages, but their current episode “The Tressaurian Intersection” captures the spirit of Star Trek’s original series better than any other. An earlier episode and the first bits of teh second are available at www.exeterstudio.com

Another fan film full of former Trek actors is Star Trek: Of Gods and Men. Directed by Tim “Tuvok” Russ and starring Nichelle Nichols, Walter Koenig and Alan Ruck, it should be more “professional” than New Voyages. It’s lovely to see so many Trek alumni on screen, but awful to hear them spout such truly terrible dialogue. And the plot? We’ve already seen Yesterday’s Enterprise, Mirror Mirror, Charlie X and City on the Edge of Forever. Great episodes on their own, but unpalatable when put in a blender and whizzed up into a fan-wank smoothie. Still, worth a look for curiosity value. Catch it at www.startrekofgodsandmen.com

(This entry was originally published at Den of Geek)